- Elevating The Experience
- Self Service
- Self Healing
- Conversational Chatbot
- Experience Management Console
Elevating The Experience
![](https://gbs-saudi.com/wp-content/uploads/2024/03/elevate-pickture-2-610x402-1.jpg)
![](https://gbs-saudi.com/wp-content/uploads/2024/03/icon-32-1.png)
Self-Service
One-Click Solutions for Quick Resolutions
![](https://gbs-saudi.com/wp-content/uploads/2024/03/icon-33.png)
Self-Healing
AI-Based Automation for Proactive Remediation
![](https://gbs-saudi.com/wp-content/uploads/2024/03/icon-34-320x341-1.png)
Ticket Management
Seamless Integration for Ticket Management & Visibility
![](https://gbs-saudi.com/wp-content/uploads/2024/03/icon-35.png)
O365 Management
On-The-Go Management and Adoption of O365
![](https://gbs-saudi.com/wp-content/uploads/2024/03/icon-36.png)
Managed End-points
Remote System Troubleshooting and Access
Self Service
![](https://gbs-saudi.com/wp-content/uploads/2024/03/infographic-57-1536x826-1.png)
Self Healing
Visitors can pre-register their visits online via a simple web-page. The host will receive a request to approve the visit and a notification will be sent to the visitor after approval.
![](https://gbs-saudi.com/wp-content/uploads/2024/03/infographic-58-1536x1092-1.png)
Conversational Chatbot
Our Conversational AI Chatbot provides Convenience and Ease of Access for users to achieve Faster and more Efficient Resolutions to their issues. The chatbot acts as a common channel for IT as well as HR/Admin-related Employee Support across multiple platforms to make resolutions and support quickly accessible.
![](https://gbs-saudi.com/wp-content/uploads/2024/03/Conversational-Chatbot-5.png)
Active Directory User Management
![](https://gbs-saudi.com/wp-content/uploads/2024/03/Conversational-Chatbot-icon-2.png)
Software Provisioning
![](https://gbs-saudi.com/wp-content/uploads/2024/03/Conversational-Chatbot-icon-1.png)
Troubleshooters
![](https://gbs-saudi.com/wp-content/uploads/2024/03/Conversational-Chatbot-3.png)
Ticket Management
![](https://gbs-saudi.com/wp-content/uploads/2024/03/Elevating-The-Experience-icon-1.png)
Onboarding and Offboarding
![](https://gbs-saudi.com/wp-content/uploads/2024/03/Conversational-Chatbot-4.png)
HR/Admin Support (KEDB)
![](https://gbs-saudi.com/wp-content/uploads/2024/03/infographic-59-e1687249138690.png)
Experience Management Console
SMS and Email reminder sent ahead of the visit. SMS also includes contact details and Google Maps link.
![](https://gbs-saudi.com/wp-content/uploads/2024/03/Experience-Management-Console-info.png)
![](https://gbs-saudi.com/wp-content/uploads/2024/03/Experience-Management-Console-info-2-640x383-1.png)