Elevating The Experience
Self-Service
One-Click Solutions for Quick Resolutions
Self-Healing
AI-Based Automation for Proactive Remediation
Ticket Management
Seamless Integration for Ticket Management & Visibility
O365 Management
On-The-Go Management and Adoption of O365
Managed End-points
Remote System Troubleshooting and Access
Self Service
Self Healing
Visitors can pre-register their visits online via a simple web-page. The host will receive a request to approve the visit and a notification will be sent to the visitor after approval.
Conversational Chatbot
Our Conversational AI Chatbot provides Convenience and Ease of Access for users to achieve Faster and more Efficient Resolutions to their issues. The chatbot acts as a common channel for IT as well as HR/Admin-related Employee Support across multiple platforms to make resolutions and support quickly accessible.
Active Directory User Management
Software Provisioning
Troubleshooters
Ticket Management
Onboarding and Offboarding
HR/Admin Support (KEDB)
Experience Management Console
SMS and Email reminder sent ahead of the visit. SMS also includes contact details and Google Maps link.
