Elevating The Experience

Self-Service

One-Click Solutions for Quick Resolutions

Self-Healing

AI-Based Automation for Proactive Remediation

Ticket Management

Seamless Integration for Ticket Management & Visibility

O365 Management

On-The-Go Management and Adoption of O365

Managed End-points

Remote System Troubleshooting and Access

Self Service

Self Healing

Visitors can pre-register their visits online via a simple web-page. The host will receive a request to approve the visit and a notification will be sent to the visitor after approval.

Conversational Chatbot

Our Conversational AI Chatbot provides Convenience and Ease of Access for users to achieve Faster and more Efficient Resolutions to their issues. The chatbot acts as a common channel for IT as well as HR/Admin-related Employee Support across multiple platforms to make resolutions and support quickly accessible.

Active Directory User Management

Software Provisioning

Troubleshooters

Ticket Management

Onboarding and Offboarding

HR/Admin Support (KEDB)

Experience Management Console

SMS and Email reminder sent ahead of the visit. SMS also includes contact details and Google Maps link.