Gulf Business Solution
Managed Service
- NOC
- Cloud Managed Services
- Service Desk
- Computing and Database
- Workplace
- Network and Communication
- Managed Security Services
- Cross Functional Services
- Data Center
- Managed Applications services
NOC
GBS’s two Network Operations Centers (Dubai/Abu Dhabi) monitor all networks and operations, offering dedicated customer service and support for end-customers and users. With direct access to technical field engineers trained to troubleshoot any issues in real-time, we reduce downtime to keep your business operations running smoothly. Operators provide regular updates and releases as needed, incorporating client feedback to enhance platform efficacy.
Cloud Managed Services
Unlock the benefits of cloud managed services with GBS. Venturing into the cloud with an expert partner helps businesses streamline operations, reduce costs, and remain agile. Our tailored cloud and managed services are designed to align with your company’s transformation goals, driving operational efficiency with lower costs.
Through partnerships with leading tech vendors, GBS enables businesses to realize the advantages of ICT scalability, agility, availability, and, most importantly, security. Whether for data centers in Saudi Arabia or across the globe, our cloud solutions optimize operations for businesses of all sizes.
Service Desk
A well-designed system service desk ensures seamless ICT operations by acting as a Single Point of Contact for incidents, problems, changes, and requests. The GBS service desk is more than just a traditional help desk—it provides a unified view of all incidents, proactively manages the ICT environment, and integrates ITIL disciplines into its offerings.
From small setups to large, complex environments, GBS delivers customized Service Desk solutions to ensure continuous support.
Computing and Database
GBS monitors and manages storage, backups, server platforms, middleware, and networks, ensuring maximum availability and performance. Our modular approach is tailored to your needs and budget, making us a trusted partner for computer and database solutions, database and cloud computing, and computer database services.
Workplace
GBS delivers applications and systems integration services that ensure business applications perform effectively while remaining cost-efficient. With partnerships and trusted technology alliances, our application management services and managed application services enhance workforce productivity and drive business growth.
Network and Communication
Optimize your web and application hosting with GBS’s 24/7 reliable network services. Our solutions ensure data communication and networking, delivering 100% uptime and direct access to expert support.
For a deeper understanding of these principles, our team also provides resources like data communication and networking notes, enabling businesses to leverage technology effectively.
Managed Security Services
GBS’s managed security service provider offerings include remote monitoring and management of mission-critical network infrastructures such as firewalls, routers, and wireless access points. Our managed security services SOC team proactively monitors your systems, addresses threats in real-time, and provides actionable insights to mitigate future risks.
Our security management services help organizations build resilient infrastructures to ensure data safety.
Cross Functional Services
GBS provides a selection of cross-functional services that take on the full scale of an organization’s digital communications infrastructure requirements. We deliver high-quality, cost-effective solutions that support your organization’s strategy by applying industry best practices and methods proven by our customers’ success.
Data Center
Achieving long-term cost savings, improved ICT performance, and increased flexibility is the hallmark of GBS’s data center solutions. From data centers in Saudi Arabia to global deployments, we design and deliver high-performing environments tailored to meet business needs.
Our expertise spans Compute, Storage, Network, Back-Up, Archiving, Virtualization, Automation, and Security, enabling businesses to optimize their Saudi data center environments for current and future growth.
Managed Applications services
GBS provides comprehensive managed application services to ensure business applications deliver increased performance, faster provisioning of enhanced services, and cost-effective solutions. Through trusted technology alliances, our solutions empower organizations to meet workforce and client demands seamlessly.