RPA

GBS Robotic Process Automation solutions add efficiency and speed to your Digital Operations

Look forward to error-free execution of structured business processes by bots that mimic or emulate selected tasks (transaction steps) within overall business objectives. Self-improving automation using AI and machine learning allows for increasingly complex, real-time operational business intelligence and is ready to be applied to your operations.

These may include manipulating data, passing data to and from different applications, triggering responses or executing transactions. RPA uses a combination of user-interface interaction and descriptor technologies based on one or more software applications.

GBS’ intelligent digital-channels customer service platforms use AI/NLP methods to understand and decide workflow and actions for digital communications.